As of: June 2025
At Reservix, we want everyone to be able to use our websites easily.
We adhere to the rules of the Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz BFSG) and EU Directive 2019/882.
This statement also applies to this online shop.
How accessible is the online shop?
Our online store is partially accessible.
Many of the requirements of the law have been met. However, we still need to improve some things.
We are constantly working on making our services more accessible for everyone.
What have we already done?
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Assistive technologies supported:You can book tickets with a screen reader or via the keyboard.
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There are good contrasts:There is a contrast mode to make texts more readable.
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Feedback is possible:There is a form on the online shop where you can give feedback if you have problems with accessibility.
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We are honest:This statement informs about the accessibility of our offer.
Where are there still accessibility barriers?
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Fixed seat seating maps:Our interactive seating plan is difficult to use for some people. For example, with assistive technologies such as screen readers. We know that this is important and are working on a solution. We offer ticket booking via our ticket hotline: 004 312260 170 111
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Customer account:The pages in the customer account are not fully accessible.
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Service portal:Our service portal with frequently asked questions and explanations is not accessible currently. We are also working on improvements here.
How to report barriers to us
Do you have a problem or an idea on how we can do something better?
Then please write to us using the contact form on our website.
We look forward to hearing from you.
Submit a ticket